Reference

Fund Your done999 Account with bKash

bKash is the fastest way to move money into your done999 account — open the app, send to the number shown at checkout, confirm your PIN, and your balance updates. Availability depends on your local law and eligible regions.

bKash DepositPIN ConfirmationWallet WithdrawalAccount BalanceTransaction Status
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done999 Fund Your done999 Account with bKash
done999 Your bKash Journey Inside done999

Your bKash Journey Inside done999

Linking bKash to your done999 account takes one step at the cashier screen — enter your registered bKash number and the system ties it to your profile. When you deposit, open your bKash app, go to Send Money, paste the merchant number displayed, and enter your PIN. Your done999 balance reflects the amount once the transfer clears. For withdrawals, the same bKash

number receives the funds after our standard account verification check. Players in Dhaka and elsewhere across Bangladesh use this path daily to move between the lobby — slots from Pragmatic Play, live tables via Evolution, crash rounds in Barisal Crash Arena — and their wallet without switching devices.

PAYMENT INTEGRITY

How We Keep bKash Transactions Secure

Every bKash transaction on done999 passes through encrypted channels and is logged against your account ID. We do not store your bKash PIN at any point — the confirmation happens entirely inside the bKash app. Withdrawal requests go through an account verification step before funds are released, which protects both sides of the transfer.

Encrypted Transfer Path All payment data between your bKash app and our cashier travels over SSL. No payment detail is stored in plain text on our servers at any stage of the transaction.
Account Verification Step Before a bKash withdrawal is processed, we confirm the receiving number matches the one registered on your done999 account, reducing misdirected transfer risk.
Transaction Reference Logging Every bKash deposit and withdrawal generates a reference ID logged to your account history. You can quote this ID to support if a transfer needs to be traced or disputed.
No PIN Storage Your bKash PIN is entered and confirmed inside the bKash app only. done999 never sees, requests, or stores it — the PIN step is entirely between you and bKash.
BKASH HELP DESK

Get Help with Your bKash Transactions

If a bKash transfer shows pending or your balance has not updated, our support team can trace the transaction reference and resolve it. Reach us through the channels below while you have your bKash transaction ID ready.

Live Chat Open the chat widget from any lobby page. Share your bKash transaction ID and our agent will check the transfer status against our payment records directly.
Email Support Send your bKash number, transaction reference, and account username to our support address. We respond to payment queries as a priority in the queue.
Account Help Page The Help section under your account settings lists common bKash error codes — wrong PIN, daily limit reached, incorrect merchant number — with the exact fix for each.

bKash Terms Every done999 User Should Know

Quick definitions for the bKash and account terms you will see during deposits and withdrawals on done999.

What is a bKash merchant number?

A merchant number is the bKash account ID assigned to a business. On done999, this is the number displayed at the cashier screen that you send your deposit to via the bKash app.

What does 'transaction pending' mean on bKash?

Pending means bKash has received the send request but the funds have not yet settled. It usually clears within minutes; if it stays pending, contact bKash support with your transaction reference.

What is a bKash transaction ID?

A unique alphanumeric code bKash generates for every transfer. It appears in your bKash app transaction history and is the reference our support team uses to trace a deposit or withdrawal.

What is account verification in the context of bKash withdrawals?

Before done999 releases a withdrawal to your bKash number, we confirm the number on file matches your registered account. This step prevents funds going to an unintended wallet.

What does KYC mean for bKash users on done999?

KYC stands for Know Your Customer. It is the identity check that confirms your done999 account details match the name registered on your bKash wallet before withdrawals are approved.

What is a bKash daily transfer limit?

bKash sets a maximum amount you can send or receive within a single day. If your deposit is declined, you may have reached this cap; check your bKash app for your current daily usage.

bKash on done999 — What You Asked

Straight answers to the questions we hear most from done999 account holders using bKash.

Go to the cashier, select bKash, copy the merchant number shown, open your bKash app, tap Send Money, paste the number, enter the amount and your PIN, then confirm. Your done999 balance updates once the transfer clears.

Wait a few minutes, then check your account transaction history. If the balance still has not changed, contact live chat with your bKash transaction ID and we will trace it against our payment records.

Withdrawals go to the bKash number registered on your done999 account. If you need to update that number, contact support before requesting a withdrawal so the verification step can be completed first.

The cashier screen displays the current minimum for bKash deposits. This can vary, so check the amount shown at checkout rather than relying on a fixed figure — bKash transfer fees may also apply.

After our account verification step confirms your bKash number, the transfer is sent to bKash. Arrival time then depends on bKash processing; your bKash app will notify you once the funds land.

Contact done999 support immediately with your bKash transaction ID and the number you sent to. Also report the misdirected transfer to bKash directly — they have a dispute process for wrong-number sends.
Reference

bKash User Guide

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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